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Latest Articles

Learn more about how Salesforce can help you grow your business and engage your customers.

January 7, 2022 by Danielle Lee

Why Content INTERPRETATION Can Be a More Valuable Skill Than Content CREATION.

CREATING content is only one aspect of your business. The INTERPRETATION of that content and data is the other crucial aspect. Generating leads for yo...

December 15, 2021 by Nicholas Coursel-Stoll

Salesforce Admins, Developers, and Why Your Business Needs Both

Salesforce is one of the most powerful business tools currently available on the market. Learning the key difference between Salesforce administrators...

November 9, 2021 by Nicholas Coursel-Stoll

5 Reasons Experience Matters When Hiring a Salesforce Consultant

Hiring an outside consultant to implement Salesforce processes into your business organization can be a stressful endeavor. Typically, business owners...

October 5, 2021 by Nicholas Coursel-Stoll

Productivity Hacks From Ascend Salesforce Consulting

The phrase “work smarter, not harder” is thrown around in self-help and productivity circles constantly, yet it’s hardly ever backed with action...

September 9, 2021 by Nicholas Coursel-Stoll

Keeping Remote Workers Happy and Engaged

We’ve seen a massive shift toward a digitized, online workforce over the last few years. It’s been a slow, gradual change that was massively accel...

July 12, 2021 by Nicholas Coursel-Stoll

The Intersection of Salesforce & Digital Marketing

Marketing has always been an integral part of running a successful business, a non-negotiable. As time has progressed, this has taken many forms. Thin...

June 15, 2021 by Nicholas Coursel-Stoll

How Salesforce Protects You (and Your Data) from Malicious Cyber Attacks

The largest password and data leak in human history occurred mere days ago. Sources suggest that nearly 3.2 billion passwords were leaked online in th...

May 13, 2021 by Nicholas Coursel-Stoll

How to Develop Intelligent, Attainable Customer Service Goals

All successful business organizations have at least one thing in common: an unrelenting dedication to customer satisfaction (CSAT) at the highest leve...

April 19, 2021 by Nicholas Coursel-Stoll

Why Do Businesses Keep Choosing Salesforce CRM?

Chances are you already know somebody who owns or operates a business that uses Salesforce as part of its day-to-day workflow and business processes. ...

March 16, 2021 by Nicholas Coursel-Stoll

Project Highlights from Ascend Salesforce Consulting

Though it’s still early in 2021, Ascend Salesforce Consulting has already completed several interesting projects for their clients. Due to the natur...

February 11, 2021 by Nicholas Coursel-Stoll

What Sets Salesforce Apart in a World Full of CRM’s?

Salesforce isn’t the only CRM platform available on the market today, it’s just the industry leader, largest and most robust. Hubspot and Zoho bot...

January 16, 2021 by Danielle Lee

Salesforce Winter ’21 Release and What it Means for Your Business in the New Year

A new year provides business owners with a unique opportunity. It’s the perfect time to define new goals, refine processes, and push onwards. For ma...

December 11, 2020 by Nicholas Coursel-Stoll

Salesforce Acquires Slack in $27.7b Tech Super-Deal

Global leader in SaaS and CRM Salesforce.com, Inc. (NYSE: CRM) has recently come to a definitive agreement with enterprise communications giant Slack ...

November 18, 2020 by Nicholas Coursel-Stoll

Why Is Salesforce Necessary for Transportation and Logistics?

Salesforce in the Transportation and Logistics Industry The transportation and logistics (T&L) industries is one of the fastest changing in the wo...

October 13, 2020 by Nicholas Coursel-Stoll

How Does the Salesforce Platform Increase Sales?

How the Salesforce CRM Platform Can Improve Sales Customer relationship management can help your business or organization identify and interact with c...

September 8, 2020 by Nicholas Coursel-Stoll

What are Salesforce Sites, and Why Do You Need Them?

Over the last few years, Salesforce has risen to become one of the most widely known, prominent companies in the world, helping their clients across t...

August 15, 2020 by Danielle Lee

Optimize Your Business Through Reports and Dashboards

Have you ever wanted a simple overview of your company stats to help you make better decisions? With Salesforce Reports and Dashboards, you can build ...

July 14, 2020 by Danielle Lee

Salesforce Supporting Small Businesses Through and After COVID-19

COVID-19 and the subsequent pandemic that followed has hit everybody hard, but nobody more than small business owners. Many have been forced to ...

June 9, 2020 by Nicholas Coursel-Stoll

Combining Email Marketing and AI to Connect With Consumers

Email marketing is more than just figuring out what your consumers need; it’s also identifying how to deliver your product effectively. You can ...

May 22, 2020 by Nicholas Coursel-Stoll

What Is Salesforce?

With its share prices having experienced significant yearly gains as of late, Salesforce has seen itself become the number one software for customer r...

January 31, 2020 by Jordan Lee

Key Components to a Successful Salesforce Implementation

As you embark on your quest to implement the number one CRM in the world, keep in mind that planning is crucial for success. In this article, I explai...